PRIVACY & PERSONAL DATA PROTECTION POLICY
Last updated: August 2026
This Privacy Policy describes how Homey Edessa (hereinafter "We", "Us", or "Property") collects, uses, stores, and protects your personal data when you visit our website www.homey-edessa.gr (hereinafter "Website") or make a reservation at our property.
1. Data Controller
The Data Controller responsible for collecting and processing your personal data is Homey Edessa, based in Edessa, Greece.
Contact Email: homey_edessa.@yahoo.gr
Website: www.homey-edessa.gr
2. Personal Data We Collect
We collect only the personal data strictly necessary to provide our services:
Booking & Contact Information: Full name, email address, phone number, residential address, as well as arrival and departure dates.
Payment Information: Payment processing details (e.g., credit/debit card or bank account details), which are processed securely through certified payment providers.
Tax Details: Tax Registration Number and Tax Office (if an invoice is requested).
Technical Data & Cookies: IP address, browser type, operating system, and browsing data collected via cookies (see Cookies section below).
3. Purpose and Legal Basis for Processing
We process your personal data for the following purposes:
Managing & Confirming Bookings: To execute the accommodation contract between us (Legal basis: Performance of a contract).
Communication: To send you check-in details, arrival instructions, or answer your inquiries (Legal basis: Performance of a contract & Legitimate interest).
Legal Compliance: To issue tax documents and declare stays to the competent tax authorities (Legal basis: Legal obligation).
Website Improvement: To ensure proper functionality and improve user experience (Legal basis: Legitimate interest & Consent).
4. Data Sharing with Third Parties
Your personal data is never sold, rented, or disclosed to third parties for marketing purposes. Data may be shared strictly with:
Service Providers: Third parties acting as Data Processors on our behalf, such as web hosting platforms, booking engines, and payment processors.
Public & Tax Authorities: When strictly required by applicable Greek law (e.g., Independent Authority for Public Revenue - AADE).
5. Data Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes described above or as mandated by applicable tax and regulatory legislation (e.g., retaining tax records for 10 years).
6. Your Rights Under GDPR
In accordance with data protection legislation, you have the following rights:
Right of Access: To request information about the personal data we hold about you.
Right to Rectification: To request the correction of inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten"): To request the deletion of your personal data, provided there is no legal obligation to retain it.
Right to Restriction of Processing & Right to Object: To request the restriction of or object to the processing of your data.
Right to Data Portability: To receive your personal data in a structured, commonly used format.
To exercise your rights, please contact us at info@homey-edessa.gr. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).
7. Data Security
We implement appropriate technical and organizational measures (such as SSL encryption protocols) to protect your personal data from unauthorized access, loss, alteration, or disclosure.
8. Cookie Policy
Our Website uses cookies to enhance functionality and analyze usage statistics. You can adjust your browser settings to decline all or some cookies, though this may impact your browsing experience.
9. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy whenever necessary. Any updates will be posted on this page with a revised modification date.
10. Contact Us
For any questions or clarifications regarding this Privacy Policy, please contact us at: homey_edessa.@yahoo.gr